My original post stated they have everything. However, I went there today looking for items. When the salesclerk and his trainee finally came over, he took one look at the empty shelf and said nope we do the have it. Then he walked away. Extremely unprofessional. So we went to pet supplies plus.
4 hours later, he was shivering. His skin was hot pink and she had shaved him so close that she had nicked him in several places.
Until recently I have used Petco grooming. This visit was my last. Michelle has been my regular tech, and Petco allowed me to book an appointment with her without informing me that she was no longer with the company. The girl who was standing in for her was a 'fast talking' sales woman. She tried to quick talk me in to doubling my normal bill, when I questioned her on it she said she must have misunderstood and corrected what I asked for. When I picked up my dog (2 yr old Yorkie)
He now had raw spots behind his ears and on his neck (24 hours later) Needless to say we wish we knew where Michelle has gone, because we would follow her. We will be looking for a new groomer.
I hope they are more caring with the animals because they sure don't care about the customers!! I won't be going back. I will go to Pet Supplies Plus instead!
Two weeks ago my daughter and I went into this store to buy some fish. We told the employee that we would be needing help and then he disappeared. Fifteen minutes later another person needed help and she told another employee and she said she would get someone. Then the first employee came back and helped that customer first. We walked out of the store because we got tired of waiting.
Excellent customer service. Good stock of food and supplies.
Great place to shop with my dog Lupita
My daughter has been looking for a 2nd job and she applied at this Petco. I had my doubts about her applying because I was unimpressed with their service. Yesterday, Shelly called her for an interview and when she found out my daughter wasn't available on weekends she rudely said "You work around OUR schedule, we don't work around yours!" and then she said "We don't need you!" and she hung up on my daughter....didn't say goodbye or anything, just hung up!
Petco Animal Supplies is a US Store based in Lake Worth, Florida. Petco Animal Supplies is located at 6185 Jog Rd, Lake Worth, FL 33467, USA.
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