Went to buy something and the cashier is asking me for my personal information... sounded fishy when he started asking me my name, phone number, but after he asked for my home address I said no way absolutely not. I told him I don't feel comfortable giving you that information for a 3 dollar item and how come I can't just swipe my card. The reply was it is store policy. I told the cashier I was not going to make the purchase and left. Will not be going back. That policy is a very good way to scare your potential customers away...
People at Bike America had my bike for 2 weeks and couldn't fix it. It was brand new and had a brake rub. These guys fixed it in 10 minutes.
Professional service by people who seem to be interested in bicycles & bicycling . Definitely worth your consideration if buying or repairing a bike.
I could write a novel, but the short story is "stay away". I purchased a 4k Giant ebike which ultimately was replaced by the manufacturer due to defects in the motor. Understand I had to stand on my head to get attention from them to involve the factory rep. Back and forth at least 6 times and problem substantiated by their mechanics every time. When I purchased the bike the seat post was cracked and when I pointed this out it was swapped out. On this new bike, I assume they torqued it according to spec as it's carbon fiber, but again this cracked at or before136 miles as registered on the odometer. Called and asked them to order, 2 weeks later I called to inquire about the part and yes it's in but whomever didn't call me. Drive 25 miles to the store to be told that this is not under warranty and I have to pay for it. They replaced the one on the original bike as that one was cracked upon purchase. Bicycle World's position is that they replaced it once. Are you kidding me, a few days on the road and the seat post splits and it's on me? I have been riding for years and I know the difference between normal wear and tear and manufacturer material failure. I've been in and out of shops for years, mostly with Specialized products and clearly this shop functions below big box stores. I bought an ebike due to health reasons, and I can unequivocally state that doing business with this company is not good for your health.
Went in with my bike which wasnt riding to good and I had a thousand questions and Daniel was able to answer every last one without a problem. Tuned up my bike and even explained to me how to maintain my bike better. Will be back and I told all my fellow riders about the shop. Thanks Daniel
Bicycle World Lake Worth is a US Bicycle Store based in Lake Worth, Florida. Bicycle World Lake Worth is located at 6155 Lake Worth Rd, Lake Worth, FL 33463, USA.
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